more understanding workforce

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When it comes to jobs in telecoms, diversity and inclusion can be beneficial to businesses in lots of ways. One of these ways is the customer service that the business provides.

As is the case with all industries, diversity and inclusivity within jobs in telecoms still have a long way to go, but improvements are being made. This is heavily due to pressure from underrepresented groups in society making their voices heard and demanding the respect they deserve. Here are some ways businesses can improve their inclusivity moving forward.

Inclusivity within jobs in telecoms starts with the hiring process. The stats show that there is still a white male bias in the hiring process within every industry, and the telecoms industry is not an exception. To improve on this, businesses should introduce inclusive hiring processes which require the hiring of underrepresented groups. 

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