Managed service providers (MSPs) offer a wide range of products and solutions. Unlike professional service companies, MSPs focus on helping organizations manage their daily operations rather than providing specialized expertise.

The goal is to help companies manage their IT infrastructure by providing tailored solutions for specific needs. An MSP will usually offer custom solutions packages to address these needs. Let’s take a closer look at what an MSP may include.

Professional services, also known as consulting services, are provided by experts trained to work with clients to solve specific problems. These professionals may be employed directly by companies or hired through third parties like staffing agencies. Their expertise comes from years of experience working with clients and solving complex issues.

As technology advances, even the most reliable hardware eventually becomes outdated. Companies often replace their equipment every 3-5 years to keep up with new technologies.

Software deployment is an important part of any business. Whether patching servers or updating applications, deploying software is one of the most important tasks for IT professionals.

More info: What is User Account Provisioning