I’ve spent most of my career as a CEO in the field of commerce technology, leading a company (Borderfree) that offered global e-commerce solutions to large retailers and more recently cloud-based point-of-sale, payments, and lending services (ShopKeep and Lightspeed) in the Retail and Hospitality space.

While those companies provide services that are clearly different from SmartRecruiters, what all of them have in common is that they offer innovative solutions that solve real business problems. Furthermore, working in the eCommerce industry has provided me with a rich understanding of what technology resonates with consumers. There is no question that technological advancement requires us to raise the bar to meet our tech-savvy B2B customers’ expectations.

Organizations today are facing an increasingly complex set of circumstances from the pace of technology, skills gaps, an unpredictable global economy, and especially a new world of work with a post-pandemic workforce. This has created an unprecedented level of change required in how they approach, attract, recruit, and retain employees. I believe there is a huge opportunity to help organizations﹣especially those with high-stakes recruiting needs﹣solve these challenges, which is what led me to SmartRecruiters.

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